Last updated: April 20, 2025
Welcome to SwapEnergySupplier.co.uk ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, including any content, functionality, and services offered on or through our website.
By using our website, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our website.
SwapEnergySupplier.co.uk is an energy comparison and switching service that allows users to compare energy tariffs from various suppliers and switch to a new supplier if desired. Our service includes:
We act as an intermediary between you and energy suppliers. We do not supply energy ourselves.
To use our services, you must:
By using our services, you represent and warrant that you meet all eligibility requirements.
Some features of our website may require you to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized access to or use of your account. We reserve the right to terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our website, us, or third parties, or for any other reason.
You agree not to:
Our website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:
We strive to provide accurate and up-to-date information about energy suppliers and tariffs. However, we cannot guarantee that all information on our website is accurate, complete, or current. The information presented on or through the website is made available solely for general information purposes.
Energy prices and tariffs can change frequently. We update our database regularly, but there may be a delay between a supplier changing their prices and our website reflecting those changes. We recommend that you verify all information directly with the energy supplier before making a decision to switch.
When you use our service to switch energy suppliers:
After initiating a switch, you will receive confirmation from the new supplier. The switching process typically takes up to 21 days to complete.
We have commercial relationships with many of the energy suppliers listed on our website. We may receive commission or other compensation when you switch to certain suppliers through our website. This compensation may affect the order in which suppliers are listed and the prominence given to certain suppliers on our website.
However, we are committed to providing impartial information and our energy comparison results are based primarily on the information you provide and the prices and features of available tariffs. Our aim is to help you find the most suitable energy deal for your circumstances.
Our website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
Your use of our website and services is at your sole risk. Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranty that our website and services will meet your requirements, be available on an uninterrupted, timely, secure, or error-free basis, or be accurate, reliable, complete, legal, or safe.
To the maximum extent permitted by law, in no event shall we, our directors, employees, agents, partners, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for all claims arising from or relating to these Terms or your use of our website shall not exceed the amount you have paid to us, if any, for using our services during the 12 months immediately preceding the date of the most recent claim.
You agree to defend, indemnify, and hold harmless us, our affiliates, licensors, and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website, including, but not limited to, any use of our website's content, services, and products other than as expressly authorized in these Terms.
We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of our website thereafter. Your continued use of our website following the posting of revised Terms means that you accept and agree to the changes.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. Any legal suit, action, or proceeding arising out of, or related to, these Terms or our website shall be instituted exclusively in the courts of England and Wales.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
These Terms, our Privacy Policy, and any other agreements expressly incorporated by reference herein constitute the sole and entire agreement between you and us regarding our website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding our website.
If you have any questions about these Terms, please contact us at:
Email: admin@swapenergysupplier.co.uk
Or via our contact form.