Energy Supplier Reviews

Read honest reviews of UK energy suppliers to help you make an informed decision.

Why Read Energy Supplier Reviews?

Choosing the right energy supplier is about more than just price. Customer service, billing accuracy, green credentials, and smart meter support all contribute to your overall experience. Our reviews help you understand what to expect from each supplier before you switch.

We collect reviews from real customers and combine them with industry data to give you a comprehensive picture of each supplier's performance.

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British Gas

British Gas

★★★☆☆
3.0/5 (1,245 reviews)
Customer Service
★★★☆☆ 3/5
Value for Money
★★☆☆☆ 2.5/5
Billing Accuracy
★★★☆☆ 3.5/5
Green Credentials
★★★☆☆ 3/5

Summary

British Gas is the UK's largest energy supplier with a mixed reputation. Customers praise their reliability and wide coverage, but many find their prices higher than competitors. Their customer service receives mixed reviews, with some reporting long wait times. They offer a range of tariffs including green options and have been investing in smart meter technology.

EDF Energy

EDF Energy

★★★☆☆
3.5/5 (987 reviews)
Customer Service
★★★☆☆ 3.5/5
Value for Money
★★★☆☆ 3/5
Billing Accuracy
★★★☆☆ 3.5/5
Green Credentials
★★★★☆ 4/5

Summary

EDF Energy scores well for its nuclear and renewable energy generation, making it a good choice for environmentally conscious customers. Their customer service has improved in recent years, though some users still report issues with billing queries. They offer competitive fixed-rate tariffs and have a good track record for smart meter installations. Their app receives positive reviews for usability.

Octopus Energy

Octopus Energy

★★★★☆
4.5/5 (2,345 reviews)
Customer Service
★★★★☆ 4.5/5
Value for Money
★★★★☆ 4/5
Billing Accuracy
★★★★☆ 4.5/5
Green Credentials
★★★★★ 5/5

Summary

Octopus Energy consistently ranks as one of the UK's top energy suppliers for customer satisfaction. They offer 100% renewable electricity and have innovative tariffs including the Agile Octopus for homes with smart meters. Their customer service is highly rated with quick response times and helpful staff. Their transparent pricing and easy-to-understand bills are frequently praised by customers.

Bulb Energy

Bulb Energy

★★★★☆
4.0/5 (1,987 reviews)
Customer Service
★★★★☆ 4/5
Value for Money
★★★★☆ 4/5
Billing Accuracy
★★★★☆ 4/5
Green Credentials
★★★★★ 5/5

Summary

Bulb Energy offers a single variable tariff with 100% renewable electricity and 100% carbon-offset gas. They've gained popularity for their simple approach to energy supply and competitive pricing. Their customer service is generally well-regarded, with a user-friendly website and app. Bulb has grown rapidly in recent years due to their straightforward pricing and commitment to renewable energy.

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